1 To provide you with more attentive service, understand our deficiencies during service process, Infotech set up customer service center. With modern means of communication, our customer service representatives will listen to your demands and deploy engineers to handle.
2 For any complaint and dissatisfaction, our customer service representatives will carefully follow up and timely feedback to you our process and outcome.
3 After finishing field service, our customer service representative will call you to know if our engineers have finished the services as required, whether you are satisfied with our service or not, so as to promote our services continuous improvements and enhancements.